Frequently Asked Questions - OHM Jewelry from www.Charms-Life.com

Why the name OHM Beads?
Ohm means “to sound out loudly”. Every OHM Beads design goes through a rigorous screening process before it is allowed to be carved into a wax mold and ultimately cast in silver. Every keepsake is made with high-quality products, because we believe that jewelry is meant to be passed down from generation to generation – hence the name: OHM Beads. Every keepsake contains all the universe has to offer, which makes it a lifelong memento that is sure to be cherished.
What sets OHM Beads apart from other jewelry lines?
OHM Beads has received terrific response from consumers because of the intricate and many times, unconventional, designs which are unlike those offered by other bead and charm companies. The company’s eclectic sense of humor resonates with women who like to mix a bit of humor and whimsy with their beautifully crafted, high quality, unique jewelry pieces from OHM Beads and similar European-style jewelry brands.
How do I know if I have a genuine OHM Beads product?
All OHM Beads are marked with “Ohm” or our swirl logo. Counterfeit or imitation product is not comparable to the quality and craftsmanship of OHM Beads product. Genuine OHM Beads jewelry can only be purchased from an authorized OHM Beads retailer such as www.Charms-Life.com, noted by the Authorized Retailer logo on our homepage.
How large is a typical OHM bead hole?
The hole size for all OHM beads is 4.75mm ± 0.25mm.
Are OHM Beads solid sterling silver? Are the glass beads Murano glass?
Yes and Yes. OHM Beads jewelry is made with solid sterling silver and is stamped with 925 hallmark. Our glass beads are made of genuine Murano Glass from Italy.
How do I determine which bracelet size is right for me, or for someone special as a gift?
An easy way to determine your bracelet size is to wrap a tape measure tightly around where your wrist is broadest and add 1 inch to the measurement. Next find the closest bracelet size. If you prefer a looser fit, add 1.5 inches to your wrist measurement. If you’re ordering a bracelet for someone else and don’t know her size, Medium is always a safe bet. (Unworn bracelets can be exchanged for different sizes.) Please bear in mind that OHM bracelets tighten-up slightly as new charms are added.
How should I clean my OHM jewelry?
All silver and gold OHM Beads and accessories are treated with an anti-tarnishing agent, but at times may need a quick touch-up using a simple silver polishing cloth.

 

Do not use liquid silver polish or toothpaste as it removes the oxidization and/or anti-tarnishing. It is also recommended that you remove your jewelry before coming into contact with any harsh chemicals and/or water, hot tubs (chlorine) or while participating in extracurricular activities e.g. playing sports, gardening, etc. Please avoid wrapping/storing jewelry in plastic, newspaper, or foil.

Is there a minimum order amount requirement?
Yes, our minimum order amount for customers in the United States is $40.
Can I place an order as a guest or must I first establish an account?
Yes, you can purchase our OHM jewelry without establishing an account first. The benefit of having an account is that it will save you time in the future.
How can I feel secure when placing an online order?
Providing our customers with a secure online shopping environment is of utmost importance to us. For this reason, we do not store or collect credit card information on our website. We use Authorize.Net and PayPal as our payment gateways to provide safe, secure credit card and electronic check transactions for our customers. Both companies adhere to strict industry standards for payment processing, and use industry-leading encryption hardware and software methods and security protocols to protect customer information.
Do you include invoices with orders?
Yes, however, we do not include prices. When items are shipped as gifts, recipients do not see the cost of their items.
Do you accept exchanges?
Yes, we are happy to exchange un-worn items, preferably returned to us in original packaging. For example, if a bracelet size is not correct, please contact us within 30 days for instructions to exchange the bracelet for a different size. If an item is received damaged, please notify us immediately at info@Charms-Life.com. Flat returns will not be accepted.
Can I redeem my electronic OHM Gift Certifcate from www.Charms-Life.com at other OHM retailers?
No — and vice versa!
How can I contact you?

You may call us at 410-733-2180410-733-2180 or send an e-mail to info@Charms-Life.com for a more immediate response.