Shipping

Delivery Service    

United States Postal Service (USPS) is our sole delivery service. All orders are shipped from our Newark, Delaware office (EST).

Shipping / Delivery Schedules 

We ship all orders within 24-48 business hours. In fact, we make every effort to ship orders the same day we receive them. Typical USPS delivery times within the U.S. are noted in the following Shipping Options section.

PLEASE NOTE: www.Charms-Life.com does not guarantee delivery dates on behalf of USPS. To learn more about your best shipping option and the guarantees (if any) offered by USPS, please visit their  website: https://www.usps.com/ship/welcome.htm

Shipping Options

All orders are shipped within 24–48 business hours via our delivery service, USPS. Please note that we are unable to guarantee delivery dates on behalf of USPS.

In addition to the shipping options presented below, expedited delivery via USPS Priority Express is available at check-out (U.S. only). Delivery time is typically 2 days.

Shipping Within the U.S. / Minimum Order Amount $35

Orders Under $100
FREE standard shipping via USPS First Class Mail, tracking information provided. Typical delivery time is 6-10 days.
USPS Priority Mail is available at check-out for flat fee of $5.00, tracking information provided. Typical delivery time is 2-3 days.

Orders Over $100
FREE USPS Priority Mail available at check-out; tracking information provided.

Shipping Outside the U.S. / No Minimum Order Amount (Tracking info not available outside the U.S.)

INTERNATIONAL CUSTOMER RESPONSIBILITY: Customer assumes all responsibility for order delivery after receiving shipping notification from Charms-Life. We appreciate your business, however, if you are not comfortable with this policy, please consider purchasing your items from another site.

Orders Under $120 USD
Standard USPS First Class International Mail, flat fee of $12.00. Delivery time varies.
USPS Priority Mail International, flat fee of $32.95; typical delivery time is 6-10 days.

Orders Over $120 USD
FREE standard shipping via USPS First Class International Mail. Delivery time varies.
USPS Priority Mail International, flat fee of $32.95; typical delivery time is 6-10 days.

Tracking Information                                                                                                                                                        

When a shipping label is generated, tracking information will be sent automatically to the e-mail address associated with the shipping address. You may track the status of your shipment by following the instructions provided.

USPS does not provide tracking information outside the U.S., and we will not be able to provide additional insight.

Delivery Problems  

For U.S. Orders: If you have received order confirmation and USPS tracking information e-mails from www.Charms-Life.com and have not received your order within a reasonable timeframe, please go to the USPS tracking site provided to determine the delivery status of your order. If the information provided is unclear, please contact your local USPS office for assistance — this is the most effective way to obtain a delivery update (we are not provided with additional information from USPS). Be sure to have your tracking information handy.

For International Orders: As stated previously, International Customers assume all responsibility for order delivery after receiving shipping notification from Charms-Life. We appreciate your business, however, if you are not comfortable with this policy, please consider purchasing your items from another sit

www.Charms-Life.com is an F.O.B. (Freight on Board) Shipper                

Legally, this means ownership of our OHM Beads items is transferred to our customers as soon as USPS accepts our shipments and provides tracking information. However, we always want our customers to be happy and satisfied with their OHM Beads purchases. Please contact us if you need help in resolving a delivery problem by sending an e-mail to info@Charms-Life.com, to the attention of Julie Keating.